Frequently Asked Questions
Everything you need to know about your Suetables experience.
What materials are used in Suetables jewelry?
We pride ourselves on using high-quality materials, including 14k gold, sterling silver, and gold vermeil. All our products are nickel-free and designed for long-lasting wear.
How long does shipping take?
Standard shipping typically takes 3-7 business days within North America. International orders may take 10-14 business days depending on the destination and customs processing.
Can I return or exchange my order?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that custom-engraved pieces and earrings are final sale due to personalization and hygiene reasons.
How do I care for my jewelry?
To maintain the brilliance of your pieces, avoid contact with perfumes, lotions, and water. Store your jewelry in a cool, dry place, preferably in the Suetables pouch provided with your purchase.
Do you offer custom engravings?
Yes, many of our charms and pendants can be personalized with hand-stamped or machine-engraved initials, names, or dates to create a unique piece just for you.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.